Privacy Policy

C. A. Cornish respects your privacy and is committed to protecting your personal data.

This privacy policy is served by C. A. Cornish of 21 High Street, Street, Somerset BA16 0EF under the website www.cacornish.co.uk. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing/using this website, and/or refrain from submitting your personal data to us.

1. About this Policy

1.1 This policy explains when and why we collect personal information, how we use it and how we keep it secure and your rights in relation to it.

1.2 We may collect, use and store your personal data, as described in this privacy policy and as described when we collect data from you.

1.3 We reserve the right to amend this privacy policy from time to time without prior notice. You are advised to check our website www.cacornish.co.uk for any amendments.

1.4 We will always comply with the General Data Protection Regulation (GDPR) when dealing with your personal data. Further details about the GDPR can be found on the Information Commissioner website (www.ico.gov.uk). 

1.5 This privacy policy was last updated on 25 April 2019.

1.6 This website is not intended for children and we do not knowingly collect data relating to children.

2. Who are we?

C. A. Cornish is the controller and responsible for your personal data (collectively referred to as ‘C. A. Cornish’, ‘we’, ‘us’ or ‘our’ in this privacy policy).

We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact The Data Privacy Manager, C. A. Cornish, 21 High Street, Street, Somerset BA16 0EF.

3. What information we collect

Personal data, or personal information, means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data
Includes company name, first name, maiden name, last name, username or similar identifier, title, date of birth and gender.

Contact Data
Includes company address, email address and telephone numbers.

Transaction Data
Includes details about payments to and from you and other details of the services you use from us.

Technical Data
Includes internet protocol (IP) address, your login data (currently unavailable), browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

Usage Data
Includes information about how you use our website, products and services.

Marketing and Communications Data
Includes your preferences in receiving marketing from us and your communication preferences.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs). Nor do we collect any information about criminal convictions and offenses.

4. How is your personal data collected?

We use different methods to collect data about you.

Direct interactions
You may give us your identity/contact data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when for example you order our products or services; request marketing to be sent to you; apply for employment or are giving us some feedback.

Automated technologies or interactions
As you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our Cookie Policy for further details.

Third parties or publicly available sources
We may receive personal data about you from various third parties, including technical data from analytics providers, advertising networks and search information providers such as Google.

5. How we protect your personal data

5.1 We will not transfer your personal data outside the European Economic Area (EEA).

5.2 We have implemented generally accepted standards of technology and operational security in order to protect personal data from loss, misuse, or unauthorised alteration or destruction.

5.3 Please note however that where you are transmitting information to us over the internet this can never be guaranteed to be 100% secure.

5.4 For any payments which we take from you online we will use a recognised online secure payment system (currently unavailable).

5.5 We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

6. How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

i. Where we need to perform the contract we are about to enter into or have entered into with you;

ii. Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests;

iii. Where we need to comply with a legal or regulatory obligation.

Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third-party direct marketing communications to you. You have the right to withdraw consent to marketing at any time by using the opt-out option on marketing material or by contacting us.

7. Who else has access to the information you provide us?

7.1 We will never sell your personal data. We will not share your personal data with any third parties without your prior consent (which you are free to withhold) except where we are required to do so by law or as set out in section 6, 7.2 and 7.3.

7.2 We may pass your personal data to third parties who are service providers, agents and subcontractors to us for the purposes of completing tasks and providing services to you on our behalf (e.g. to send you marketing material).

7.3 This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

8. If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

9. Your legal rights

Under the GDPR your rights are as follows

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability; and
  • the right to object.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive.

We try to respond to all legitimate requests within a month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

You also have the right to complain to the ICO (www.ico.org.uk) if you feel there is a problem with the way we are handling your data. We would, however appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

10. How long will you use my personal data for?

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.